FAQ

Clients must cancel their appointment within 24 hours to avoid the cancellation fee which varies depending on your booked service. No show clients will be charged a fee which varies depending on your booked service. This fee will be credited towards any future rescheduled appointments as long as client shows for said future appointment. A late cancellation (<24 hour notice with confirmation that the notice was received by our staff) and/or a 2nd no show, the deposit will not be able to be applied to a future service. In order to book a future appointment at Stl Body, the service will need to be paid in full before booking.

By submitting any form and signing up for texts, you consent to receive marketing text messages (e.g. promos, cart reminders) and customer care messages (e.g. appointment or scheduling reminders) from Stl Body, LLC at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Reply HELP for help.

Terms and Conditions for Stl Body, LLC Effective Date: April 2023 Introduction These Terms and Conditions ("Terms") govern your use of the services and products offered by Stl Body, LLC.("we," "us," or "our"). By booking an appointment, purchasing products, or using our services, you agree to these Terms. Please read them carefully. 1. Services We offer a range of services, including but not limited to Cryofacials, Cryo body contouring, HIFU treatments, PRX derm perfexion. Services are provided by trained technicians and are subject to availability. 2. Appointment Scheduling Appointments must be scheduled in advance through our website, by phone, or in person. We require a valid payment method to hold your appointment and a $50 deposit. We reserve the right to cancel or reschedule appointments in case of unforeseen circumstances. You will be notified as soon as possible. 3. Cancellations and No-Shows Cancellations: If you need to cancel or reschedule your appointment, please do so at least 24 hours before your scheduled time. You must receive confirmation from a staff member that the message was received. Cancellations made less than 24 hours prior to the appointment will not receive their deposit back. (see cancellations/no show FAQ) No-Shows: If you do not show up for your appointment without prior notice, you will not receive your deposit back (see cancellations/no show FAQ) 4. Payment and Pricing All payments for services must be made in full at the time of the appointment unless prior arrangements have been made. We accept various forms of payment, including credit/debit cards and other methods as indicated on our website. Prices for services are subject to change without prior notice. We will inform you of any changes in pricing before your appointment. 5. Health and Medical Information You must provide accurate and complete medical information, including any allergies, current treatments, or conditions that may affect your ability to receive certain services. It is your responsibility to inform us of any changes to your health status, medications, or conditions that may affect your treatments. Some treatments may not be suitable for individuals with certain health conditions. Our technicians will assess your suitability for treatment prior to treatment. 6. Consent to Treatment By booking an appointment, you consent to the treatments provided by our trained professionals. You will be required to sign a consent form for any treatment, acknowledging that you understand the risks, benefits, and any potential side effects. 7. Refund Policy We do not offer refunds for services rendered. 8. Personal Items We are not responsible for any lost, stolen, or damaged personal items during your visit. 9. Code of Conduct We expect all clients to behave in a respectful and courteous manner. Abusive or inappropriate behavior toward staff or other clients may result in the termination of services without refund. Smoking, drug use, and alcohol consumption are strictly prohibited on the premises. No children are allowed at Stl Body, LLC 10. Privacy and Data Collection We collect personal information for the purposes of providing our services, including booking appointments, processing payments, and improving our services. For more information on how we handle your personal information, please refer to our Privacy Policy. 11. Liability While we strive to provide the highest quality services, you understand that there are risks associated with any treatment, including the possibility of side effects or allergic reactions. We are not liable for any damages, injuries, or adverse reactions resulting from the services provided, except as required by law. 12. Intellectual Property All content, images, trademarks, logos, and materials on our website and premises are owned by Stl Body, LLC and are protected by intellectual property laws. You may not use, copy, or distribute these materials without our express written consent. 13. Limitation of Liability To the fullest extent permitted by law, Stl Body, LLC will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services, even if we have been advised of the possibility of such damages. 14. Changes to Terms and Conditions We reserve the right to update or modify these Terms at any time. Any changes will be posted on our website, and the effective date will be updated accordingly. Your continued use of our services after such changes will constitute your acceptance of the updated Terms. 15. Governing Law These Terms shall be governed by and construed in accordance with the laws of Missouri, without regard to its conflict of law principles. 16. Messaging - By signing up with your phone number, you agree to receive marketing text messages (e.g. promos, cart reminders) and customer care messages (e.g. appointment or scheduling reminders). Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Reply HELP for help. 17. Contact Us If you have any questions about these Terms and Conditions, or if you need to contact us regarding an appointment or service, please reach out to us at: Stl Body, LLC info@stlbody.com, 314.804.1413

Privacy Policy for Stl Body, LLC Effective Date: April 2023 Introduction At Stl Body, LLC, we are committed to protecting the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our services, you agree to the terms outlined in this policy. Information We Collect We may collect personal information such as: Name, address, email address, phone number Health information related to treatments, medical history, and consent forms Payment and billing details Any other information you provide to us directly through our website or in-person interactions How We Use Your Information We use your information for the following purposes: To provide spa services and treatments To communicate with you regarding appointments, promotions, and services To process payments To comply with legal and regulatory requirements To improve our services and customer experience We do not share your personal information with third parties No mobile opt-in will be shared with third parties for marketing purposes With staff who need the information to provide services to you For legal compliance, if required by law (e.g., in response to a subpoena or similar legal process) With third-party service providers who help us operate our business (e.g., payment processors, IT services) Data Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet or method of electronic storage can be 100% secure. We cannot guarantee the absolute security of your information. Retention of Data We will retain your personal information only as long as necessary for the purposes outlined in this policy, and in accordance with applicable laws. Your Rights You have the right to: Access, update, or delete your personal information Request information about how we process your data Withdraw consent for future communications or marketing, where applicable To exercise these rights, please contact us at Stl Body, LLC. Cookies and Tracking Technologies We may use cookies or other tracking technologies to enhance your experience on our website. These technologies allow us to analyze website traffic, improve content, and deliver targeted advertising. You can manage your cookie preferences through your browser settings. Children’s Privacy Our services are not intended for children under 18, and we do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to remove it. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates. Contact Us If you have any questions about this Privacy Policy or our privacy practices, please contact us at: Stl Body, LLC info@stlbody.com, 314.804.1413

112 West Jefferson Ave Ste 125 Kirkwood, MO 63122

We schedule by appointment only. Please click on our “Book Now” tab to see each technician’s availability. Please contact us if you are interested in evenings.